At Cardware, not only the magnetic stripe, but also the chip in the card is read for security reasons, starting with 2010 .
Only pinpads that can do this can be used for Cardware.
Version 4.38 is required.
Uninstall the older version before installing the new one.
The latest version is available on Transact Page, but is also available for download in PC CADDIE.
http://www.transact-gmbh.de